Payless ShoeSource

  • eCommerce Manager, Web Analytics

    Job Locations US-TX-Dallas
    Position Type Regular
    Requisition ID
  • Overview

    FIND YOUR FIT with Payless ShoeSource as the eCommerce Manager, Web Analytics.

    You know who you are.  And you know what moves you.  That's why your chosen career should fit you as well as your favorite pair of shoes, every step of the way.  And that's what makes a career with Payless ShoeSource the perfect fit for you.

    The eCommerce Manager, Web Analytics leads analytics and business reporting for The eCommerce Manager, Web Analytics manages the day to day analysis of key performance data including sales, web analytics, merchandise and other operational analysis.


    Additionally, this role will support the planning and analytics efforts that optimize digital effectiveness across all channels in collaboration with merchandising and marketing.


    The eCommerce Manager, Web Analytics will also focus on data integrity across the eCommerce/digital marketing department to drive business growth and to reach sales goals. is growing quickly and has big targets to continue growth, you will be an integral part of the team to help achieve these goals.


    • Develops business analysis and insights to influence decisions
    • Analyze on-site customer behavior to proactively identify opportunities for site improvements
    • Measure and communicate results of testing and initiatives to cross functional team and senior leadership
    • Manage online analytics vendors and site tagging to maximize value
    • Lead and coach direct and indirect team members for success
    • Support eCommerce leadership and business units with critical data for ad-hoc requests to inform business decisions.
    • Develop and support reporting needs through construction dashboards in conjunction with the data and reporting team



    • Bachelor’s Degree in Computer Science, MIS, Statistics, or Mathematics preferred
    • Minimum of 5 years of eCommerce or Web Analytics experience required
    • Experience with major web analytics (Heap, Omniture/Google Analytics) and testing (e.g. Test & Target, Optimizely) tools. SQL is a plus
    • Ability to provide IT and other cross-functional partners with detailed requirements needed to achieve desired customer experience
    • The ideal candidate will have a passion for data and be able to analyze information and present findings and insights clearly and effectively in a timely manner
    • Strong teamwork, cross-functional, and interpersonal skills required
    • Analytical thinker with demonstrated ability to generate meaningful ideas and turn into them revenue
    • Ability to synthesize complex ideas into simple communications
    • Our ideal candidate will also be scrappy, possess an entreprenuerial spirit and have a strong desire to help us grow our ecommerce business


    Payless ShoeSource is an Equal Opportunity Employer.  This business uses E-Verify in its hiring practices to achieve a lawful workforce.

    Payless ShoeSource is the largest specialty footwear retailer in the Western Hemisphere, offering a vast array of style, brand and size selections at affordable prices for every member of the family. Founded in in 1956, today Payless serves millions of customers through our extensive global network of over 3,400 stores and an increasing eCommerce presence. We employ nearly 18,000 associates in over 40 countries worldwide and are committed to providing an inclusive work culture for all members of the Payless team.


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