Payless ShoeSource

  • Head of Human Resources

    Job Locations US-TX-Dallas
    Position Type Regular
    Requisition ID
    Human Resources
  • Overview

    FIND YOUR FIT with Payless ShoeSource as the Head of Human Resources. You know who you are.  And you know what moves you.  That's why your chosen career should fit you as well as your favorite pair of shoes, every step of the way.  And that's what makes a career with Payless ShoeSource the perfect fit for you


    Payless ShoeSource is seeking a world-class HR leader with a passion for establishing and developing exceptional HR practices.  The Head of Human Resources will be part of the Senior Management team and able to actively drive our people efforts, and thus business success and diversification, both in the US and in an expanding global marketplace.


    A successful candidate primarily will act in both an active partner role for Senior Management and a leadership role for all global HR matters. The Head of Human Resources plays a vital, strategic and hands-on role as a business partner to executive leadership within the organization.  This individual will be accountable for all aspects of Human Resources including the management of a global human capital strategy, end-to-end talent management, employee relations, the alignment of pay and performance as well as broad based rewards & incentives to motivate and incentivize growth, and addressing the ongoing growth of the company.  He/she will develop a fully integrated, global HR capability that is specifically focused on facilitating results across the company.  The Head of Human Resources is the architect of organizational capability and focused on ensuring the values, culture and business-operating practices are aligned with people practices and continuously improved upon.  This role will report to the Chief Financial Officer.


    • Serve as a key advisor to the executive leadership team by building a trusting relationship, learning the businesses, and partnering with the executive leadership team to contribute to developing the right structures, processes and talent to deliver high performance and growth.
    • Evaluate the current HR organization, including talent, capabilities and programs and develop an immediate and long-term plan to determine the best operating model to ensure that all HR operations and transactions are executed effectively and efficiently across the company and aligned with the organization’s vision.
    • Develop end-to-end talent management and organizational development capabilities through a strong HR process model capable of delivering commercially focused solutions.
    • Consult on pay decisions, policy and guideline interpretation including designing and creating solutions to specific compensation related problems/needs.
    • Develop and deliver learning materials to support key business partners
    • Identify and drive the internal corporate communication and sharing of best practices across functions to facilitate continuous improvement.
    • Interpret and implement HR policies and procedures recommending new approaches, policies, and procedures for continual improvements in the value of HR services and programs.
    • Recommend and design organizational changes to optimize organization and talent.
    • Develop and implement tools for succession planning across the organization.
    • Oversees design and delivery of a comprehensive benefit program ensuring offering is competitively aligned with the market and in keeping with our employment brand and culture.
    • Consult with and train the executive leadership team to ensure compliance with all state and federal laws.


    *additional duties and responsibilities not listed here may be required


    • Bachelors degree required; Masters or MBA preferred
    • HR leadership experience across all of the HR disciplines at a high-performing, global public company, preferably retail.
    • Demonstrated success in partnering with executive leadership teams in leading a highly accountable, results-focused company where leaders at all levels focus on demonstrating a visible commitment to core values and operating principles to drive performance and growth.
    • Proven success in leading organizations in periods of high growth and rapid change while preserving the corporate culture and values.
    • Demonstrated success in building talent management processes and initiatives that become part of how Payless does business.
    • Experience leading companies through organization or operating environment evolutions/transformations, ideally within a similar type of industry, scope and scale.
    • Experience with internal branding and company communications.
    • Impeccable integrity and able to objectively interpret policies and rules considering applicable legal implications and applying logic to each situation operating effectively in the “gray” area.

    Payless ShoeSource is an Equal Opportunity Employer.  This business uses E-Verify in its hiring practices to achieve a lawful workforce.

    Payless ShoeSource is the largest specialty footwear retailer in the Western Hemisphere, offering a vast array of style, brand and size selections at affordable prices for every member of the family. Founded in in 1956, today Payless serves millions of customers through our extensive global network of over 3,400 stores and an increasing eCommerce presence. We employ nearly 18,000 associates in over 40 countries worldwide and are committed to providing an inclusive work culture for all members of the Payless team.


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